Chicco SmartSupport Review
The Skinny
Our Analysis and Test Results
Chicco is an Italian baby care brand established in 1958. They are a one-stop-shop, manufacturing everything from socks to complete travel systems. Their products are sold in over 120 countries worldwide.
The SmartSupport is a value-priced, aluminum-framed backpack carrier that can hold a child from 17-40 pounds. It was one of our most lightweight backpacks, weighing in at just about 6 ½ pounds. It offers a kickstand for easy loading and unloading, as well as a neutral black and grey color pallette. Read on to see what we really thought of this pack.
Performance Comparison
Parent Comfort
This pack earned a 3 of 10 for Parent Comfort. Although the SmartSupport does have some padding in the shoulders and lumbar region, it is minimal compared to the other packs we tested and just didn't offer us the most comfortable carry. For a backpack with great padding, check out the Kelty Journey 2.0. Also, there is no torso adjustment, and the waist band adjustment was one-sided, giving us a very off-center feel once it was tightened.
Storage
Really in a class by itself for this rating metric, the SmartSupport scored a rare 0 of 10 for storage. This backpack literally offered no storage of any kind. Now, that being said, technically there was a space behind baby's seat where you could potentially slide the owner's manual into. We would not recommend storing anything in this space, however, as it may interfere with baby's safety while in the carrier. With other backpacks offering every type of storage from hydration bladder pockets, to cell phone pockets, to zip-off packs, we feel that Chicco really missed the boat on this metric.
Child Comfort
Considering padding, support, and footrests for baby, the SmartSupport earned a 4 of 10 in Child Comfort. There were no footrests available for baby, and really no where for baby's foot or leg in general, but at least there was sufficient padding around the area where baby's head would be. Additionally, the seat ergonomics were similar to that of a high chair, so we do feel that there was enough support for baby's bottom. If your kid is comfortable sitting in a high chair, they should be comfortable enough sitting in this pack.
Ease of Use
Considering the lack of bells and whistles the SmartSupport offers, it was fairly easy to figure out where to adjust, but due to rough strap material, it was not so easy to actually adjust, earning it a 5 of 10 for Ease of Use. This backpack uses all push-and-pull straps, however, they required some elbow grease to get into the right position, causing some frustration for our reviewer. We also didn't care for the overly complicated three-part five-point harness. However, one nice feature was how flat it folded for storage while not in use.
Safety
The Chicco, like all our other backpacks we tested, was certified for safety by the JPMA. However, we looked at some additional features like an effective sunshade, hip dysplasia ergonomics, and the 5-point harness system. The SmartSupport earned a 5 of 10 for Safety, the lowest scoring backpack in our bunch. In our opinion, the sunshade was not always effective, as it only covered about half of the cockpit, and we could not remove it once installed. Additionally, the five-point harness was actually three separate buckles with three separate adjustments, something we found a bit cumbersome. Chicco did earn points, however, for creating a baby seat with great hip dysplasia ergonomics.
Best Applications
Due to the low score Chicco earned in Storage and Parent Comfort in comparison with the other packs we tested, we can only recommend this pack for short term, around-the-house use. Taking it on an extended outing would just not be practical in our opinion. However, we think it's great for soothing a baby that just wants to be held while you putt around the house.
Value
Major retailers sell this backpack for $130, putting it at the lowest price point of all the backpacks we tested. If you're looking to stay under $200, we suggest you also check out our review of the Kelty Junction 2.0 before making any purchases.
Conclusion
This is a functional baby backpack that will meet your most basic needs in a backpack carrier. It's five-point harness and wide seat will keep baby comfortable while allowing you to get those household chores completed. When you're done, it conveniently folds nice and flat to allow for easy storage.
Honest, objective reviews. Led by a Pediatrician.
BabyGearLab was founded by a Pediatrician Mom with a mission to provide a reliable, independent, source of information to new parents. Our experts have tested thousands of baby and kids products to share key performance, health, and safety findings. We spend tens of thousands of dollars crash testing car seats to inform our ratings. And, we combine our review work with gobs of expert parenting advice. To assure complete independence, we buy all the products we test ourselves. No sponsored content. No ads. Just real, honest, side-by-side testing by people who care.
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